Smart City Playbook

Tourism

Usecases

Rapid Deployable Accommodation System “Hayyak” Initiative

The Hayyak Initiative, meaning welcome in the local dialect, consists of rapid accommodation deployment systems that adopt a “Pick and Settle” concept. This system was only recently introduced to the construction industry and can be utilized to the benefit of Al Madinah city, leveraging large-scale 3D printing or the deployment of mobile accommodation systems such as tents or containers, to help accommodate the target of 30 million visitors by 2030. The Hayyak Initiative creates high quality and sustainable accommodation options that cater to seasonable demand at limited costs, without hindering ongoing urban development plans.

The city would then become a testbed for these different housing and accommodation systems to welcome the expected increasing number of visitors, whilst continuously developing and building more stable and permanent accommodation options such as hotels and furnished apartments.

KEY

CHALLENGES

Visitors have limited access to high-quality, scalable, and flexible city resources and services

Authorities are not empowered with the necessary tools and capabilities to devise tourism plans, promote the city sites, and respond to visitors’ needs

Visitors are confined to religious activities and sites

KEY EXPECTED BENEFITS

 Increased Quality

Visitors will receive better services that cater to their needs

Increased Productivity

Fieldworkers will be able to operate in a hands-free environment with the use of digitally augmented hosts, helping them increase their productivity on the ground

ALIGNMENT TO SMART CITY OBJECTIVES

Welcoming

Pleasant

Personalized

TARGET USERS

Tourist

Explorer Pilgrim

Hospitality Business Owner

Pilgrim

Hospitality Business Manager

USE CASE

JOURNEY

Sultan owns multiple pilgrim tour companies that operate in Al Madinah city. Over the last few months and since the activation of a few initiatives under Doyof Al Rahman, he has experienced a higher number of requests from pilgrims around the world who want to visit Al Madinah.

Sultan tries to check the availability of accommodation across different hotels within Al Madinah but realizes that this influx of visitors has resulted in a 100% occupancy rate. Sultan then raises a request to set up rapid deployable accommodation within dedicated zones in Al Madinah and secures 400 beds.

After receiving approvals from relevant authorities in KSA, Sultan partners with a recognized hospitality group to set up the deployable accommodations in designated areas and offer all related hospitality services to cater for the needs of target visitors.

POTENTIAL SERVICE FEATURES

Different options and price ranges

Smart home features

Luxury tent options

E-booking and navigation







KEY TOUCH POINTS

Mobile app

Website

Canvas

Deployable Houses & Tents

Implementation
Timeline

Within 6 months

12 – 18 months

Within 6 months

Technology Commercial Viability

Currently commercialized

1 – 3 years to commercialize

5+ years to
commercialize

Regulatory Conduciveness

No New Policies and
Standards

Some Policies &
Standards to be
Introduced

Complex Policies to be
Introduced

Investment Requirement

Low

Medium

High

Use Case Ownership

Government Driven

Piloted by Gov. & Transitioned to Private Sector

Private Sector

Startups & Entrepreneurs

IMPLEMENTATION CONSIDERATIONS

Internet network coverage and connectivity across the city

Availability of data in the required format along with information about data sources

POTENTIAL TECHNOLOGY SOLUTIONS

IN THE MARKET

Tourism

Use Cases

City Living Museum

Advanced
 Wayfinder App

“Al Madinah Explorer” Digital Platform

City B2B Tourism Marketplace

Smart Airport

Smart District

Platform for Connecting City Residents with Visitors “Diyafah Al Madinah”

Digitally
Augmented Hosts

Rapid Deployable Accommodation System “Hayyak” Initiative

Responsive Crowd Management