Al Madinah Health Research Hub – Al Madinah Smart City

العربية

Smart City Playbook

Healthcare & Wellbeing

Usecases

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Al Madinah Health Research Hub

Al Madinah Health Research Hub is a research institute that conducts research and runs scientific investigations to drive further evolution and improvement in the healthcare ecosystem. Serving as the first-of-its-kind impartial experimental space, the Hub will contribute to developing new services and capabilities for ambulances, paramedics, treatment options, and other care pathways. Al Madinah Health Research Hub aims to test hypotheses, answer questions, improve treatment options, and increase knowledge about human health in Al Madinah city. To this end, it analyzes and improves service delivery across the healthcare provider ecosystem and conducts research to further investigate specific diseases and treatment options. Such a program would render the city a research hub, granting its visibility and recognition in the scientific landscape while also empowering residents and engaging them in this effort.

KEY

CHALLENGES

Public healthcare resources are insufficient, mismanaged, and of low-quality, eventually hindering the accommodation of patients and catering for their needs

Both patients and the government have limited access to information

The general public are not targeted with awareness-raising tools and resources about health and wellbeing

The healthcare system is still reactive rather than proactive

KEY EXPECTED BENEFITS

Scientific Contribution

The city will witness increased participation in national and global research programs

Awareness and Engagement

City residents will become more aware and better able to participate in research efforts

City Branding

The city will earn greater recognition and positive reputation in the scientific community

Tangible Impact

Research outcomes will be localized onto the healthcare services provided to residents

ALIGNMENT TO SMART CITY OBJECTIVES

Accessible

Encouraged & Motivated

Empowered

TARGET USERS

Specialist

Healthcare Entities

Governing Entities

Students

USE CASE

JOURNEY

Abdullah is a program manager at the Ministry of Health and commits to overseeing the Health Research Hub in Al Madinah city aimed at advancing healthcare research to develop the sector.

Abdullah’s team establishes partnerships with other entities, health providers, universities and technology companies to gain a holistic view of the city residents’ health context, to enable the hub to make sound decisions on the priority research areas, tests and question.

As research is conducted, it is made available to the hub’s partners to view and analyze, with data and results from experiments logged on the hub’s platform or demonstrated in the physical space.

Theories and findings are constantly shared with relevant healthcare stakeholders for review, and training programs are organized for doctors and researchers to discuss and work on validated outcomes to be deployed and leveraged.

In addition, KPIs are closely monitored to ensure that the hub’s outputs have a positive impact on Al Madinah resident’s health. As an example, the team is pleased to see a decrease in blood pressure patients flow following the launch of a campaign with recommended habits to manage blood pressure issues.

POTENTIAL SERVICE FEATURES

Integration with leading research bodies globally

Technological incentives to participants

Physical space for lab capabilities and results

Publishing latest research outcomes

KEY TOUCH POINTS

Website

Research Institute

University & Schools

Hospitals

Laboratories

Implementation
Timeline

Within 6 months

12 – 18 months

Over 24 months

Technology Commercial Viability

Currently commercialized

1 – 3 years to commercialize

5+ years to
commercialize

Regulatory Conduciveness

No New Policies and
Standards

Some Policies &
Standards to be
Introduced

Complex Policies to be
Introduced

Investment Requirement

Low

Medium

High

Use Case Ownership

Government Driven

Piloted by Gov. & Transitioned to Private Sector

Private Sector

Startups & Entrepreneurs

IMPLEMENTATION CONSIDERATIONS

Content management and control of professional medical advice

Policies for content creation and publishing

POTENTIAL TECHNOLOGY SOLUTIONS

IN THE MARKET

Healthcare & Wellbeing

Use Cases

Doctors Digital Assistant “Tabib” (DDA)

Digital Life
Coach

Activity Finder App “Rafah App“

Al Madinah Health Directory

Mobile Deployable Clinics and Kiosks

Digital Ambulance “Nedaa”

Patient Companion App “Murafiq”

Community
Platform “Jahzeen”

Al Madinah Health Research Hub

Elderly Assistive Technologies

Health Insurance Gamification