Smart City Playbook

Old Neighbor-
hoods

Usecases

Digital Engagement Platform “Tahseen”

“Tahseen”, meaning enhancement in Arabic, is a digital engagement platform aimed at fostering social engagement among residents of old neighborhoods, participating NGOs, and government entities. Since Al Madinah is a holy city characterized by spirituality, generosity, and hospitality, helping one another is at the core of its identity, which will be manifested  by the  “Tahseen” Digital Engagement Platform.

KEY

CHALLENGES

Limited access to basic utilities such as water, electricity and internet and limited planning and management on the usage of these valuable resources

Decrease in resident’s living standard, hygiene and sanitation, and limited access to healthcare services

KEY EXPECTED BENEFITS

Better Inclusion

Impoverished residents will be better able to integrate into economic activities, in addition to capturing their aspirations, needs and ideas to improve old neighborhoods

Upwards Social Mobility

More residents will shift their social status upwards

Civil Society Participation

Non-governmental organizations (NGOS) will show increased engagement

ALIGNMENT TO SMART CITY OBJECTIVES

Proactive

Fruitful

TARGET USERS

Government Entities

Old Neighborhood Residents

Urban Planners

Emergency Response

USE CASE

JOURNEY

Faisal works in an NGO operating in Riyadh with the mission to increase digital literacy among the underprivileged young population in KSA, interested in pursuing a career in computer science and programming. Given the situation of Al Madinah’s old neighborhoods, the NGO decides to expand their operations there

Faisal registers on the Tahseen Digital Engagement Platform, creates a profile for his NGO, and lists all details and services they offer which could support the residents of Al Madinah’s old neighborhoods.

Along the upcoming weeks, Faisal starts receiving through the digital platform profiles from teenagers living in Al Madinah’s old neighborhoods interested in joining his program and learning coding skills. Within a month, Faisal starts deploying teams and trainers for this initiative alternating between online and in person classes.

POTENTIAL SERVICE FEATURES

Direct Donations to Causes

Linking NGOs with the Needy

Possible Integration with the Advanced Database

KEY TOUCH POINTS

Web & App

Implementation
Timeline

Within 6 months

12 – 18 months

Over 24 months

Technology Commercial Viability

Currently commercialized

1 – 3 years to commercialize

5+ years to
commercialize

Regulatory Conduciveness

No New Policies and
Standards

Some Policies &
Standards to be
Introduced

Complex Policies to be
Introduced

Investment Requirement

Low

Medium

High

Use Case Ownership

Government Driven

Piloted by Gov. & Transitioned to Private Sector

Private Sector

Startups & Entrepreneurs

IMPLEMENTATION CONSIDERATIONS

Policies and standards for data collection, data privacy and data sharing

POTENTIAL TECHNOLOGY SOLUTIONS

IN THE MARKET

Old Neighborhoods

Use Cases

Old Neighborhoods Mapping and Data Collection “Rasd Program“

Smart Narrow-Lane Vehicles  “Easy 3obor”

Old Neighborhood Advanced Database (ONAD)

AI-Powered Architectural Planning Tool “Maher”

Digital Engagement Platform “Tahseen”

Flood Routing Management Software “Weqaya”