Smart City Playbook
Tourism
Usecases
Digital Platform for Connecting City Residents with Visitors “Diyafah Al Madinah”
Diyafah Al Madinah is a digital engagement platform that allows city residents to interact with visitors by offering them potential key services. As Al Madinah city is known for its hospitality and generosity, this initiative aims to harness these qualities through a platform.
Building a new economic channel, residents can offer a wide scope of services ranging from accommodation, food, charity, tours, sports and wellness events, and even souvenirs with the list of services continuously expanding. Besides enabling visitors to create deeper connection with the city, this platform can also boost and grow the economy in Al Madinah city, due to the additional commercial aspects it will offer its residents vis-a-vis the visitors using the app.