Smart City Playbook
Healthcare & Wellbeing
Usecases
Patient Companion App “Murafiq”
The “Murafiq” app, meaning patient companion, leverages the use of tele-health solutions and smartphones to mitigate pressure on the medical infrastructure. While increasing the number of healthcare facilities might be a long-term solution to the growing demand, the ability to manage and utilize current healthcare services and resources more effectively and efficiently remains key to overcoming these challenges. Murafiq App will empower patients with access to core services and data points to reduce redundant visits to hospitals and medical facilities. In the post-Covid-19 era most hospitals that enabled digital back-end solutions are providing their patients with companion apps. Such apps enable patients to access their test results, medical records, diagnosis and treatment, while they can also book appointments with new or existing doctors who provide tele-consultation, along with access to reminders related to vaccination, tips and guidelines. By empowering patients with these solutions that serve as front desks for hospitals, less hospital visits are required, eventually reducing pressure on the current infrastructure.