Smart City Playbook

Business, Industry & Logistics

Usecases

Real-time Fleet Management

The Real-time Fleet Management Project is aimed at managing and optimizing the operations and costs needed to orchestrate and manage a large fleet of commercial vehicles while ensuring safety, compliance and continuous maintenance. By combining telematics data from vehicles using special devices that are connected to a digital platform, the data is integrated to the company’s business systems to provide visibility on the financial implications of fleet operations, thus enabling automated scheduling and processing of tasks across different vehicles. These solutions are now widely adopted and provide a set of automation and reporting capabilities that can help businesses optimize their cost, increase efficiency and provide visibility across the full lifecycle of operations. It also ensures drivers maintain safe practices while moving across different locations.

KEY

CHALLENGES

Existing business are not enabled with the right tools and capabilities to boost productivity, acquire knowledge, and ensure a safe work environment

Supply chain phases are not planned and managed effectively

KEY EXPECTED BENEFITS

Improved Driver Safety

Drivers will receive real-time alerts and notifications on dangerous driving habits, as managers will have fleet tracking equipment such as dashboard video cameras

Efficient Planning

Fleet management solutions will enhance planning and management efficiency

Less Costs

Fleet management solutions will reduce overall operational costs

ALIGNMENT TO SMART CITY OBJECTIVES

Intelligent

TARGET USERS

Business Owner/ Manager

Transportation Staff

Supply Chain Planners

Start-Up

USE CASE

JOURNEY

Saad is a fleet manager working for a distribution company in Al Madinah city. Upon reviewing his payments, he realizes a considerable increase in fuel and maintenance costs of his fleet of lorries. Saad decides to install telematics devices on all his lorries. Upon revision of the GPS, average speed, and fuel consumption data, he realizes that some drivers are driving inefficiently leading to the increased costs.

Saad discusses the issue with the concerned drivers, emphasizing the need to drive safely on the designated routes. Through the GPS data, Saad can track the trajectories of lorries, monitor their speed, and identify opportunities for improvements in fleet operations and management.

The next month, Saad reviews his payments and realizes that costs have dropped indicating the positive impact of his real-time fleet management solution deployed.

POTENTIAL SERVICE FEATURES

Real-time data tracking and KPIs

GPS and live software mapping

Roadside assistance

Fuel and maintenance locators

Real-time communication and alert system

Automated reporting system

Driver compliance manager

KEY TOUCH POINTS

Web & App

Wearables

Wallet

Vehicles

Voice Control System

Navigation System

Implementation
Timeline

Within 6 months

12 – 18 months

Over 24 months

Technology Commercial Viability

Currently commercialized

1 – 3 years to commercialize

5+ years to
commercialize

Regulatory Conduciveness

No New Policies and
Standards

Some Policies &
Standards to be
Introduced

Complex Policies to be
Introduced

Investment Requirement

Low

Medium

High

Use Case Ownership

Government Driven

Piloted by Gov. & Transitioned to Private Sector

Private Sector

Startups & Entrepreneurs

IMPLEMENTATION CONSIDERATIONS

Product standards (size and weight) for autonomous robots

Policies to manage data collection from suppliers and its potential usage

Integration with procurement systems for automated PO creation

POTENTIAL TECHNOLOGY SOLUTIONS

IN THE MARKET

Business, Industry & Logistics

Use Cases

Smart Warehouse Management Solutions

Industrial 3D Printing

Smart Factory Solutions

The Human-Tech (Augmented) Workforce Solutions

Real-time Fleet Management

Work in Al Madinah Digital Companion

Industrial Collaboration Platform

Made in Al Madinah E-Commerce Platform

Smart Lockers “Ameen”

Al Madinah Loyalty Program “Madenati”